Ilhas do Lago Eco Resort by WAM Experience

Правила регистрации в Ilhas do Lago Eco Resort by WAM Experience

• Время регистрации гостей (Check-in):

  С 14:00 до 23:30

• Время отъезда (Check-out):

  До 12:00

• Please note:

  - Hotel Ilhas do Lago Eco Resort guests have access to the 03 water parks of the network: Water Park, Clube Prive and Náutico Praia Clube.

  - Parking is rotating and subject to availability upon check-in.

  - In case of advance payment, the credit card holder must be a guest and must present a photo ID and credit card used to make the reservation upon check-in.

  - Upon check-in, for all bookings paid by credit card, it is mandatory presentation of credit card and identification document valid for the cardholder. On purchases via a third-party cards, must be presented a signed and authenticated commitment term.

  - Pursuant to Articles 82 and 83 of the ECA , the accommodation of minors without supporting documents is prohibited, and only RG and Birth Certificates are valid, together with the parents' travel authorization registered in notary office, in case the minor travels with another major responsible.

  - During the stay, it may be necessary to change the room to another of the same category on Thursdays and Sundays and this will be mandatory, according to hotel guidelines.

  - Hair dryer subject to availability

  - Meals may be taken at another hotel in the chain, without prior notice, due to causes beyond our control.

  - No refunds in case of early check-out.

  - From 9 rooms booked, the hotel's policy for groups applies.

  При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и банковскую карту. Обратите внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.

  Правила размещения детей: Разрешается проживание детей любого возраста. Чтобы увидеть точные цены и информацию о наличии мест, при поиске укажите количество детей в вашей группе и их возраст.

  Для заезда нет ограничений по возрасту.

  Размещение с домашними животными не допускается.