ac_unit Кондиционер bathroom Собственная ванная комната tv Телевизор hearing Звукоизоляция
Бесплатный Wi-Fi
shelves Халат blinds Затемнённые шторы dinner_dining Обеденная зона kitchen Холодильник airwave Фен heat_pump Отопление iron Гладильные принадлежности cooking Кухня microwave_gen Микроволновка deck Патио pets Домашние животные разрешены shower Душ emoji_food_beverage Чайник или кофеварка self_care Туалетные принадлежности dry_cleaning Полотенца water_bottle Бутилированная вода






















We decided to have a family get away. Today is a Sunday. We reserved online, Traci texted me directly about our reservation and check in. As soon as we got in, we were disappointed in the bed not being what was in the picture. The room was extra cold and awkward enough the thermostat was outside of the room. The key pads are terrible to use. You have to push it numerous times for it to realize its being used. It was very small compares to the pictures. Things were extra dusty and not comfortable. To make it worse my wife was putting a bag in the dresser and opened it to see mouse poop. Seconds later as I am trying to set things down there is a cocroach that crawls from under the couch and idk where it went. Among this I tried cancell8ng our reservation that started before we weren't even there. They stated I had to cancel through the hotel. I told Traci, she has been terrible with communication and has been no help in trying. She continues to state that shes going to call an exterminator to "investigate". Учитывая, что мы сразу же уехали, меня это не беспокоило. Но то, что она не вернула нам 300 долларов за то, в чём мы не останавливались, — это абсурд. И я с нетерпением жду возможности принять меры. Пожалуйста, не останавливайтесь здесь. Хозяйка неприятная.