bathroom Собственная ванная комната tv Телевизор
Бесплатный Wi-Fi
общая ванная комната
bathroom Общая ванная комната desk Письменный стол mode_fan Вентилятор airwave Фен heat_pump Отопление iron Гладильные принадлежности microwave_gen Микроволновка emoji_food_beverage Чайник self_care Туалетные принадлежности dry_cleaning Полотенца checkroom Шкаф






















DO NOT BOOK THE AMHERST HOTEL IN BRIGHTON!
If selecting The Amherst through Lastminte. Com if you use the filters for parking, it will say there is parking, there is no on site parking, allegedly there is street parking in Brighton town centre, no idea where, no doubt it's in some small print somewhere. I raised this with Lastminute. Com and got a refund for the parking I ended up paying for elswehere but it is still showing that the Amherst has parking?
Reception is unmanned which you will find in the small print of your booking. I did not receive an entry code in advance which means I was locked out, they blamed the booking agent. When I called the Amherst 10 times, there was no answer and I received no call back. I emailed asking them to call me urgently, they emailed back with a code which I didn't see as I was walking the streets of Brighton to find alternative accommodation which I booked, then upon checking my emails once I'd spent more money on another hotel, I saw their email.
The communication with the Amherst thereafter was disgusting,
The highlight being told I should have had 'courtesy to acknowledge their email' when I complained after discovering they had resold my room for the second night of my stay after I raised the fact I had not confirmed I no longer wanted it. I then had to pay a premium price elswhere for a hotel room on a Saturday night in Brighton.
I did receive a refund from Lastminute.