bathroom Собственная ванная комната tv Телевизор
Бесплатный Wi-Fi
coffee Кофе airwave Фен heat_pump Отопление iron Гладильные принадлежности shower Душ emoji_food_beverage Чайник emoji_food_beverage Чайник или кофеварка self_care Туалетные принадлежности dry_cleaning Полотенца checkroom Шкаф






















Very Disappointing – Has Gone Downhill.
Unfortunately, this hotel has really gone downhill. It used to be a brilliant place to stay, but sadly it is now very disappointing.
The lady on reception was polite and helpful, which was one positive. However, the bar was extremely quiet, with no music, no atmosphere and very little effort to make it feel lively or welcoming.
The rooms also need some serious attention. The TVs and remotes were faulty, and the showers were awful — we struggled to get the water to the right temperature. It also feels like there has been very little effort to update or maintain the facilities.
The biggest concern was that my mum was bitten from head to toe by what appeared to be bed bugs during our stay. This was extremely upsetting and completely unacceptable.
It is such a shame because this hotel was once brilliant. Unfortunately, it has gone downhill considerably, and we left feeling very disappointed with our stay. Я очень надеюсь, что руководство отнесется к этим проблемам серьезно и внесет необходимые улучшения, чтобы вернуть отелю прежний уровень.