По приезду в отель вечером в 23 часа нам сообщили, что наш номер уже сдан другим постояльцам, так как не удалось списать средства с нашей карты. Несмотря на то, что при бронировании в Букинг было указано оплату на месте, и мы отправили им сообщение о нашем прибытии не раньше 22:00, нам не удалось заселиться в тот же день. Ночь мы провели в другом отеле, а на следующий день нас все же заселили в этот отель. Кроме того, мы дополнительно оплатили завтраки и ужины, что оказалось большой ошибкой. Еда была безвкусной и однообразной, каждый день мы ели одно и то же. Утром зал был переполнен, мест на всех не хватало, также не хватало посуды, приходилось ждать по 20 минут, то тарелок, то кружек не хватило. Грязная посуда. Ужин был еще хуже, выбор еды был очень ограничен. Кроме того, с лифтами была большая проблема, дождаться свободного лифта было почти невозможно, они всегда были переполнены. В целом, наш опыт пребывания в этом отеле был очень неприятным.
Upon arrival at the hotel in the evening at 11 pm, we were informed that our room had already been given to other guests because the funds from our card could not be deducted. Despite the fact that we had specified payment upon arrival during the booking on Booking. Com, and we had sent them a message about our arrival no earlier than 22:00, we were unable to check in that day. We spent the night in another hotel, and the next day we were finally able to check in to this hotel. Additionally, we paid extra for breakfasts and dinners, which turned out to be a big mistake. The food was tasteless and monotonous, every day we ate the same thing. In the morning, the hall was overcrowded, there were not enough seats for everyone, there was also a lack of tableware, we had to wait for 20 minutes for plates or cups. Dirty tableware. Dinner was even worse, the choice of food was very limited. Moreover, there were big problems with the elevators, it was almost impossible to wait for a free elevator, they were always overcrowded. In general, our experience of staying at this hotel was very unpleasant.
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Upon arrival at the hotel in the evening at 11 pm, we were informed that our room had already been given to other guests because the funds from our card could not be deducted. Despite the fact that we had specified payment upon arrival during the booking on Booking. Com, and we had sent them a message about our arrival no earlier than 22:00, we were unable to check in that day. We spent the night in another hotel, and the next day we were finally able to check in to this hotel. Additionally, we paid extra for breakfasts and dinners, which turned out to be a big mistake. The food was tasteless and monotonous, every day we ate the same thing. In the morning, the hall was overcrowded, there were not enough seats for everyone, there was also a lack of tableware, we had to wait for 20 minutes for plates or cups. Dirty tableware. Dinner was even worse, the choice of food was very limited. Moreover, there were big problems with the elevators, it was almost impossible to wait for a free elevator, they were always overcrowded. In general, our experience of staying at this hotel was very unpleasant.