Отзыв об отеле Moments

Fahi A.

2/10
Русский
Leider war meine Erfahrung mit dieem Hotel sehr Schlecht und überhaupt nicht angenehm. Erstens war der Lärm von der Straße крайняя степень, человек с газировкой nachts überhaupt nicht richtig schlafen konnte. This problem is more important.
Существует множество различных видов работ, которые можно использовать в разрешительной и непрофессиональной работе. It's hard to eat anything.
Drittens like this meine Buchung storniert und sucht, sie auf ein anderes Datum zu ändern, aber dies wurde komplet abgelehnt, und der gesamte Betrag wurde ohne Rückerstattung einbehalten. Dies Verhalten is unfair and inakzeptabel.
Aufgrund meiner Erfahrung sind die positiven Bewertungen dieses Hotels nicht korrekt und spiegeln nicht die Realität wider. This hotel is very expensive, and the service is extremely good. I can't wait to see your hotel rooms.
Unfortunately, my experience at this hotel was very bad and uncomfortable. First of all, the noise from the street was extremely loud, making it impossible to sleep properly at night. The soundproofing is very poor.
Secondly, the behavior of one of the reception staff members was very rude and unprofessional. There was no respect or willingness to help.
Thirdly, I canceled my reservation and tried to change it to another date, but they completely refused and kept the full amount without any refund. This is unfair and unacceptable behavior.
Based on my experience, the positive reviews of this hotel are inaccurate and do not reflect reality. The hotel is not good at all, and the service is extremely poor. I honestly did not like this hotel and do not recommend it at all.
Unfortunately, my experience with this hotel was very bad and uncomfortable. First, the noise from the street was very loud all night, making it impossible to sleep comfortably. The soundproofing is almost nonexistent, which is very annoying for anyone looking for comfort.
Secondly, the receptionist's behavior was very poor and disrespectful, with no cooperation or courteous manners towards guests.
Thirdly, I canceled my reservation and tried to change it to another date, but they absolutely refused and took the full amount without any refund. This is unfair and unprofessional.
Based on my experience, I believe the positive reviews about the hotel are inaccurate and do not reflect reality. The hotel is not good, and the service is extremely poor. Personally, I did not enjoy the experience at all and would not recommend it.

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