A necessary preface: we didn't stay overnight, only had lunch, so this review is limited to the restaurant experience.
The restaurant is well-kept and welcoming, and the setting is evocative; from the outside, it feels like entering a small castle.
The location is excellent, being very close to the highway toll booth. Parking is good.
The dining room staff is polite, but at times downright theatrical.
When we sat down, our waiter, who was probably the dining room coordinator (seeing the directions he was giving to the rest of the staff), began by saying, "Gentlemen! Can I help you? "
But a waiter isn't a possibility; he's necessary and indispensable to allow us to order. It's preferable to be unobtrusive and respectful: "Are you ready to order? "
Quality service means that when I ask for water, it's always brought to me by the same waiter! Not that I have to go looking for a free waiter.
Therefore, flaunting such refinement and class when you're unable to handle even a simple request, like a drink, isn't a good thing; it only serves to hide a well-founded insecurity about your own professionalism.
The open grill is also very attractive, but it loses all its charm if the staff then shouts for the waiters when the dishes are ready, as if they were at a market.
It's a shame about this lapse in style, and it's no small thing, because the food isn't bad, and some dishes, like the selection of cheeses, the mutton gnocchi, or the polenta, are truly high-quality. The same can't be said for the sausages, but that's a matter of personal preference.
As for the staff, we appreciated the polite and professional young people, but not this quaint and distracted waiter who greeted and served us without consideration, perhaps too busy (from what we gathered) with other customers belonging to some department.
There are no first-class and second-class customers; Отсутствие профессионализма в ресторанном бизнесе также проявляется в этом неуважительном поведении.
Они могут улучшиться, им СЛЕДУЕТ это сделать.
А сделают ли они это, останется для нас загадкой, потому что мы не вернемся сюда во второй раз, чтобы это выяснить.
Мы используем куки и обработку пользовательских данных с помощью Яндекс.Метрики для лучшей работы сайта.
Оставаясь с нами, вы соглашаетесь на использование файлов куки.
The restaurant is well-kept and welcoming, and the setting is evocative; from the outside, it feels like entering a small castle.
The location is excellent, being very close to the highway toll booth. Parking is good.
The dining room staff is polite, but at times downright theatrical.
When we sat down, our waiter, who was probably the dining room coordinator (seeing the directions he was giving to the rest of the staff), began by saying, "Gentlemen! Can I help you? "
But a waiter isn't a possibility; he's necessary and indispensable to allow us to order. It's preferable to be unobtrusive and respectful: "Are you ready to order? "
Quality service means that when I ask for water, it's always brought to me by the same waiter! Not that I have to go looking for a free waiter.
Therefore, flaunting such refinement and class when you're unable to handle even a simple request, like a drink, isn't a good thing; it only serves to hide a well-founded insecurity about your own professionalism.
The open grill is also very attractive, but it loses all its charm if the staff then shouts for the waiters when the dishes are ready, as if they were at a market.
It's a shame about this lapse in style, and it's no small thing, because the food isn't bad, and some dishes, like the selection of cheeses, the mutton gnocchi, or the polenta, are truly high-quality. The same can't be said for the sausages, but that's a matter of personal preference.
As for the staff, we appreciated the polite and professional young people, but not this quaint and distracted waiter who greeted and served us without consideration, perhaps too busy (from what we gathered) with other customers belonging to some department.
There are no first-class and second-class customers; Отсутствие профессионализма в ресторанном бизнесе также проявляется в этом неуважительном поведении.
Они могут улучшиться, им СЛЕДУЕТ это сделать.
А сделают ли они это, останется для нас загадкой, потому что мы не вернемся сюда во второй раз, чтобы это выяснить.