Sunshine Coast Hinterland Retreat - Yandina Station

Правила регистрации в Sunshine Coast Hinterland Retreat - Yandina Station

• Время регистрации гостей (Check-in):

  С 14:00 до 17:00

• Время отъезда (Check-out):

  С 08:00 до 10:00

• By booking accommodation at Yandina Station, you agree to the following terms, covering both wedding/event and general bookings.

  1. Booking Eligibility & Priority Access

  Accommodation is exclusively reserved for wedding/event guests up to four months prior to the event. After that period, any unbooked units are released to the public.

  A minimum two-night stay applies unless otherwise agreed.

  2. Check-In / Check-Out

  Check-in: from 2:00 PM on the day of arrival.

  Check-out: by 10:00 AM on the day of departure.

  Late departures without prior approval may incur an additional charge or a full extra day’s rate.

  3. Payment, Currency & Fees

  Booking fees, deposits or final payments must be paid in full at the time specified.

  All amounts are quoted and processed in Australian Dollars.

  Where applicable, credit card payments incur a 1.6% service fee.

  Bookings are provided on a non-transferable basis and cannot be sublet.

  Identification & Payment Verification

  The primary booking guest must present valid government-issued photo identification and a credit card in the same name at check-in.

  If the booking is made under an approved company name, a letter of authority or matching company credit card must be provided.

  Yandina Station reserves the right to refuse check-in if satisfactory identification or payment verification cannot be produced.

  All charges, including incidentals or damages, will be processed to the credit card provided at check-in unless alternative arrangements are approved in writing.

  Credit Card Pre-Authorisation

  Yandina Station reserves the right to pre-authorise a valid credit card at or before check-in to cover any incidental charges, damages, or outstanding balances.

  The pre-authorisation amount is not a charge but a temporary hold on funds. The held amount will be released by the guest’s financial institution in accordance with its processing timeframes after check-out.

  If the credit card declines or the pre-authorisation cannot be obtained, an alternative payment method will be required prior to check-in.

  4. Cancellation & Refund Policy

  All cancellation and refund terms are governed by the policies and conditions displayed on your Booking.com reservation page at the time of booking.

  Refunds, cancellations, and date modifications must comply with the Booking.com terms under which the booking was made.

  Yandina Station cannot override or amend these conditions directly for reservations made through Booking.com.

  5. Change of Date

  Date changes requested more than 30 days before arrival may incur an administrative fee and are subject to availability.

  Changes requested within 30 days are treated as a cancellation and rebooking, as per Booking.com policy.

  6. Wedding Cottage Block Booking Policy

  Wedding couples may reserve a block of cottages for their guests at a discounted rate for a two-night stay.

  Block bookings form part of the couple’s wedding agreement, with the couple responsible for collecting payments from their guests.

  The full balance of the block booking will appear on the couple’s final wedding invoice, due two weeks prior to the wedding date.

  Once a block booking has been confirmed and allocations commenced, the number of cottages cannot be reduced.

  Cottages not secured as part of a confirmed block will remain available to the public and may be booked on a first-come, first-served basis.

  Block bookings provide wedding guests with exclusive access and the best available rate, guaranteeing cottage availability for the wedding group.

  7. Occupancy & Guest Behaviour

  Only guests listed at the time of booking may occupy the accommodation.

  Occupancy limits must not be exceeded unless approved in writing by management. No day visitors, parties or unscheduled gatherings are permitted unless approved in writing.

  Noise curfew from 10:30 PM – 7:00 AM is strictly enforced.

  Guests are expected to conduct themselves in a manner that respects staff, other guests and the property.

  8. Property Use, Inspection & Access

  Yandina Station may enter or inspect accommodation during a guest’s stay, with reasonable notice for safety, maintenance, or compliance purposes, or without notice where a breach or emergency is suspected.

  Bookings are strictly for holiday/family use—commercial use or activities require prior approval and may attract surcharges.

  9. Damage, Cleaning & Smoke Policy

  The primary booking guest is responsible for any costs resulting from damage, lost keys, excessive cleaning, smoking in prohibited areas, or unauthorised late check-out.

  Charges may be processed to the credit card on file after check-out, with notice provided and an itemised breakdown available upon request.

  • Smoking is not permitted inside cottages, on decks, or in shared or common areas. A cleaning fee will apply if evidence of smoking is detected.

  10. Safety & Supervision

  For your safety, please remain within the designated guest areas of the property at all times.

  Access to paddocks is strictly prohibited under all circumstances.

  Yandina Station is a working property with livestock, machinery, and natural hazards; declared areas are designated for your protection.

  Children must be closely supervised at all times.

  11. Pets

  Pets are not permitted on-site unless previously agreed in writing.

  12. Liability & Indemnity

  Guests release and indemnify Yandina Station from any liability for personal injury, damage, loss or theft during their stay.

  If a guest’s behaviour is determined to be dangerous, disruptive or non-compliant, the group may be asked to depart with no refund or credit.

  13. Privacy

  We collect personal information to manage bookings, provide services, and communicate with guests.

  This information, including identification and payment details, is securely stored and may be used for marketing updates.

  Yandina Station does not share personal details with third parties except where required to deliver services or comply with legal obligations.

  14. Changes to Terms

  Yandina Station reserves the right to update these Terms & Conditions in response to operational or regulatory changes.

  At the time of booking, the Terms and Conditions in effect are those that will apply.

  При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и банковскую карту. Обратите внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.

  В этом объекте нельзя устраивать девичники, мальчишники и другие подобные вечеринки.

  Гости младше 18 лет могут пройти регистрацию заезда только в сопровождении родителя или официального опекуна.

  При заезде необходимо оплатить страховой залог в размере AUD 100. Платеж производится наличными. Вы получите внесенную сумму во время регистрации отъезда. После проверки состояния объекта размещения залог будет полностью возвращен вам наличными.

  Правила размещения детей: Разрешается проживание детей любого возраста. В этом объекте размещения за детей в возрасте 18 лет и старше будет взиматься оплата как за взрослых гостей. Чтобы увидеть точные цены и информацию о наличии мест, при поиске укажите количество детей в вашей группе и их возраст.

  Для заезда нет ограничений по возрасту.

  Размещение с домашними животными не допускается.

  Нельзя проводить вечеринки/мероприятия.