Sorrento Waterfront Retreat & Pool

Правила регистрации в Sorrento Waterfront Retreat & Pool

• Время регистрации гостей (Check-in):

  С 15:00

• Время отъезда (Check-out):

  До 10:00

• Принимаемые кредитные карты:

  Visa, Mastercard

• For last-minute bookings, we still require a quick verification—please send a selfie while holding the credit card used for the reservation.

  This helps us ensure secure processing. Thanks for your understanding!

  Additional unregistered guests are not allowed at the property.

  This property does not accommodate parties or wedding groups.

  Smoking will incur an additional charge of AU$ 1000.

  Please note that early check-in and late check-out are available at this property upon request and are subject to availability.

  Please note that an additional charge of AU$ 100 per hour will apply for late check-out without prior notice.

  Guests must sign the property T&C and rental contract prior to check-in.

  Parking is available for 2 cars per reserved accommodation.

  Please note that all special requests must be made 48 hours in advance.

  Any damage or loss to the property caused by guests will incur a charge.

  Please note that pets will incur an additional charge of AU$ 37 per pet per night.

  Please note that a maximum of 2 pets is allowed per booking.

  Additional rules

  Welcome to Your Sorrento Oasis - 5BR, Gym, Pool!

  We’re delighted to host you and want to ensure your stay is both enjoyable and seamless. Please take a moment to review the important information and house rules below. By booking and staying, you agree to these terms.

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  ✦ Important Information

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  >>By attending the property, you agree to the terms of the Short-Term Rental Agreement, which will be sent for signing at the time of booking.

  >>Guests must provide a copy of their ID and a selfie photo for security and insurance purposes.

  >>For reservations made within 3 days of arrival, we require guests to provide a selfie while holding the credit card used for the booking as an added security measure. This helps us verify the validity of the reservation and protect against fraudulent transactions.

  >>A security deposit is required and will be authorised separately.

  Strict no loud noise, parties, or events. Quiet hours are from 9:00 pm onwards. Breaches may result in eviction.

  >>No schoolies or toolies permitted.

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  ✦ Guest Capacity

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  >>The property hosts up to 8 adults comfortably. Larger families/groups may be considered upon request — please contact us in advance.

  >>If more than 8 adults are booked without prior approval, and no response is received to our requests within 30 days of check-in, the booking will be cancelled with no refund.

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  ✦ Guest Rules

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  >>Parking is limited: maximum of 2 cars.

  >>Special requests must be made 48 hours in advance.

  >>Last-minute requests incur a $100 setup fee.

  >>Same-Day Booking Policy: Bookings must be made before 6:00 pm. Bookings after this time must be cancelled within 1 hour for a refund, otherwise the first night will be charged with no access.

  >>Bins must be placed out for collection on the correct night.

  >>This is a non-smoking property. Any cigarette butts found will result in forfeiture of the bond.

  >>Neighbour complaints = immediate removal or cancellation of booking

  >>Accidental/deliberate damage will incur repair or replacement charges.

  >>Guests must leave the property in a clean condition and return furniture to original positions or additional fees apply.

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  ✦ Guest Infringements & Penalties

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  >>Guests are liable for all costs from breaches or damages. Security staff may inspect the property if issues arise.

  >>Unauthorised guests: Bond forfeited + immediate eviction.

  >>Parties / functions / gatherings: loss of Bond plus an additional $3,000 fine + booking terminated with no refund.

  >>Smoking: $1,000 “Smoke Damage” cleaning fee.

  >>Security call-outs:

  >>>>>>1st call-out: $250

  >>>>>>2nd call-out: $500 + immediate eviction.

  >>Neighbour complaints / police involvement: Bond forfeited + $3,000 fine.

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  ✦ Security Bond

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  >>A refundable security bond is required:

  >>>>>>$2,000 – 4+ bedroom homes

  >>Group stays ie Special occasion stays require prior approval: $37 per pet, per night.

  >>No pets on furniture, no excessive barking/shedding

  >> We need to know the breed, age and size of the pets, and the type of pet.

  Pets must not cause danger, damage, nuisance, noise, health hazard or soil inside the house.

  Pets cannot be left alone in the house.

  You are responsible for any mess or damage your pet leaves behind or injury to another person.

  If you arrive at the property with a pet without prior permission you will be asked to leave without any refund or reimbursement.

  All dog waste must be cleaned up from the backyard before departure. Failure to do so will result in a $200 cleaning fee.

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  ✦ Booking & Stay Rules

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  >>Check-in: from 3:00 pm

  >>Check-out: by 10:00 am

  >>Late check-out without notice: $100 per hour.

  >>Early check-in: may be requested within 24 hrs of arrival.

  >>Late check-out: must be requested at least 24 hrs before departure.

  >>Please respect neighbours at all times when entering, leaving, and staying at the property.

  >>Only registered guests are permitted on the property unless prior written approval has been granted.

  >>Any unauthorised guests = immediate eviction + cancellation with no refund.

  ✅ By booking this property, you confirm that you have read and agree to all of the above requirements.

  В этом объекте нельзя устраивать девичники, мальчишники и другие подобные вечеринки.

  «Тихие часы» для гостей : с 21:00:00 до 07:00:00.

  Необходимо оплатить страховой залог в размере AUD 2 000. Объект размещения взимает его за дней до заезда. Платеж производится банковской картой. Вы получите внесенную сумму в течение 7 дней. После проверки состояния объекта размещения залог будет полностью возвращен на вашу банковскую карту.

  Правила размещения детей: Разрешается проживание детей любого возраста. В этом объекте размещения за детей в возрасте 18 лет и старше будет взиматься оплата как за взрослых гостей. Чтобы увидеть точные цены и информацию о наличии мест, при поиске укажите количество детей в вашей группе и их возраст.

  Минимальный допустимый возраст для заезда: 25 лет

  Курение запрещено.

  Нельзя проводить вечеринки/мероприятия.

  «Тихие часы» для гостей (когда нельзя шуметь): с 21:00 до 07:00.

  Размещение с домашними животными допускается по предварительному запросу. Данная услуга может быть платной.