I’ll be positive at first and say the hotel is beautiful, the smell is fabulous, and the rooms are clean and nice.
What made this stay horrible was the lady at the front desk on 9/6/2026 at 11:00AM.
I walk down and ask the security, not her, bars in the area that are open. She pipes up out of no where while she helping someone else and yells “Every bar here is closed already”. With an incredible dry snarky loud tone. I then lose my cool and snap back and say, “I’m taking to him and we are not asking about the bar in the hotel.
Then she gets all nice and starts offering a recommendation.
Mind you… the downstairs bar online says on Saturday’s they are open until 12AM and they were closed when we arrived at 10:45PM.
I didn’t want to have a drink at the hotel but since she so rudely and loudly jumped into a conversation that she assumed she thought she knew what was going on. I decided to look up the information and realized that they advertise different information to people when they book their rooms then what’s actually going on.
I would highly recommend if you are looking to come here and you’re checking out the website thinking that what they’re listing as far as hours of operation is what you’re expecting then don’t.
I hate leaving a negative review, but the fact that the face of the business which is the front desk is a person that is so hyped up and ready to jump down someone’s throat when they Если вы даже не понимаете, о чём кто-то спрашивает, это явный признак того, что вы не получите отличного обслуживания, а получите первоклассную эстетику.
Я бы попросил отель проверить, кого они нанимают на работу, и убедиться, что отношение сотрудников соответствует культуре и атмосфере, которую они хотят создать для своих гостей.
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What made this stay horrible was the lady at the front desk on 9/6/2026 at 11:00AM.
I walk down and ask the security, not her, bars in the area that are open. She pipes up out of no where while she helping someone else and yells “Every bar here is closed already”. With an incredible dry snarky loud tone. I then lose my cool and snap back and say, “I’m taking to him and we are not asking about the bar in the hotel.
Then she gets all nice and starts offering a recommendation.
Mind you… the downstairs bar online says on Saturday’s they are open until 12AM and they were closed when we arrived at 10:45PM.
I didn’t want to have a drink at the hotel but since she so rudely and loudly jumped into a conversation that she assumed she thought she knew what was going on. I decided to look up the information and realized that they advertise different information to people when they book their rooms then what’s actually going on.
I would highly recommend if you are looking to come here and you’re checking out the website thinking that what they’re listing as far as hours of operation is what you’re expecting then don’t.
I hate leaving a negative review, but the fact that the face of the business which is the front desk is a person that is so hyped up and ready to jump down someone’s throat when they Если вы даже не понимаете, о чём кто-то спрашивает, это явный признак того, что вы не получите отличного обслуживания, а получите первоклассную эстетику.
Я бы попросил отель проверить, кого они нанимают на работу, и убедиться, что отношение сотрудников соответствует культуре и атмосфере, которую они хотят создать для своих гостей.