Заселились в отель 09 августа 2025 года. В начале все было хорошо, но не убрали номер, не выбросили мусор, не помыли раковину. Попросили у ресепшена все исправить, исправили только спустя день. Нам пришлось весь день жить в грязном номере. Девушка на ресепшене предложила нам провести липовый день рождения, за 35 долларов с человека. Нам обещали большой фуршет около бассейна, торт, шампанское, украшение комнаты. Мы попросили чтобы наш друг посидел с нами, но они потребовали 35 долларов и от него. Мы заплатили на него тоже. В итоге, шампанское было с обычного магазина, они нам об этом сами сказали, торт был из ближайшей пекарни, украшения комнаты не было, фуршета не было, еду мы наложили сами, повезло что было время ужина. Нашему другу не разрешили кушать, так как он не житель отеля. Сказали что он должен доплатить 50 евро. Когда наш друг сказал основателю отеля, который приперся на ресепшен, что он доплатит, основатель начал сильно материться и орать как бешеный, сказал матом нам, своим гостям, чтобы мы убирались из ресепшена, думал что мы не знаем турецкий. Деньги еле как вернули. Нас еще хотели обмануть с туром. Сказали что продадут тур в каньон, а оказалось что это просто такси туда и обратно. Еда там жирная, у нас была изжога. Отель очень красивый, персонал хороший, основатель грубый, очень громко кричит на гостей.
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We checked into the hotel on August 9, 2025. At first everything was fine, but they didn't clean the room, didn't throw out the trash, didn't wash the sink. We asked the reception to fix everything, they fixed it only a day later. We had to live in a dirty room all day. The girl at the reception offered us to have a fake birthday party for $35 per person. We were promised a big buffet near the pool, cake, champagne, room decoration. We asked our friend to sit with us, but they demanded $35 from him too. We paid for him too. In the end, the champagne was from a regular store, they told us about it themselves, the cake was from a nearby bakery, there was no room decoration, there was no buffet, we put the food on our own, lucky that it was dinner time. Our friend was not allowed to eat, since he is not a resident of the hotel. They said that he should pay an extra 50 euros. When our friend told the hotel founder who showed up at the reception that he would pay extra, the founder started swearing loudly and yelling like crazy, he swore at us, his guests, to get out of the reception, he thought we didn't know Turkish. They barely got our money back. They also wanted to cheat us with the tour. They said they would sell us a tour to the canyon, but it turned out to be just a taxi there and back. The food there is greasy, we had heartburn. The hotel is very beautiful, the staff is good, the founder is rude, he yells at the guests very loudly.
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We checked into the hotel on August 9, 2025. At first everything was fine, but they didn't clean the room, didn't throw out the trash, didn't wash the sink. We asked the reception to fix everything, they fixed it only a day later. We had to live in a dirty room all day. The girl at the reception offered us to have a fake birthday party for $35 per person. We were promised a big buffet near the pool, cake, champagne, room decoration. We asked our friend to sit with us, but they demanded $35 from him too. We paid for him too. In the end, the champagne was from a regular store, they told us about it themselves, the cake was from a nearby bakery, there was no room decoration, there was no buffet, we put the food on our own, lucky that it was dinner time. Our friend was not allowed to eat, since he is not a resident of the hotel. They said that he should pay an extra 50 euros. When our friend told the hotel founder who showed up at the reception that he would pay extra, the founder started swearing loudly and yelling like crazy, he swore at us, his guests, to get out of the reception, he thought we didn't know Turkish. They barely got our money back. They also wanted to cheat us with the tour. They said they would sell us a tour to the canyon, but it turned out to be just a taxi there and back. The food there is greasy, we had heartburn. The hotel is very beautiful, the staff is good, the founder is rude, he yells at the guests very loudly.