Вынужден написать данный отзыв из-за негативного опыта пребывания в данном отеле. В начале, должен сказать, что ключевым аргументом при выборе отеля, было именно большое количество очень хороших отзывов. Увы, я очень об этом пожалел. Начну с локации. Везде написано 8-10 минут до пляжа Бечичи. В реальности имеем около 800 метров абсолютно неприспособленной для пешей прогулки дороги: практически на всем протяжении пути это просто автомобильная дорога, без пешеходного тротуара. Кроме того, необходимо пересечь четырёхполосное шоссе через пешеходный переход, не оборудованный светофором. Необходимо отметить, что в Черногории не уважают пешеходов, поэтому пересекать шоссе необходимо очень внимательно и не всегда это просто. Теперь перейдём непосредственно к проживанию в отеле: у нас был забронирован 2-х комнатный номер — апартаменты. При заселении нам сказали, что в нашем номере заблокирован замок, и из-за того, что это было воскресенье (12 часов дня), то починить будет возможно только в понедельник. Нам предоставили другой номер, площадью 16 квадратных метров. Самое главное, что все это было сказано грубо, как будто мы им ещё обязаны. На мое замечание, что нас это не устраивает, мне сказали: либо это, либо ничего. Пришлось согласиться. Номер был настолько мал для 3-х человек, что мы там не могли поместиться с 2 нашими чемоданами. День и ночь проведённые в этом номере напоминали квест. Также отсутствовал балкон или какое нибудь устройство для сушки вещей, что для отеля у моря, на мой взгляд недопустимо. Сток в душе устроен таким образом, что после приема душа одним человеком вода доходила до кровати в комнате. Из-за этого дверь в душе разбухла в нижней части и не закрывалась. Такая же проблема была и в номере наших друзей. На следующий день нас переселили в заказанные нами апартаменты. Конечно, этот номер более просторный нежели 16 квадратных метров, но чувства простора не появилось. Вообще, при строительстве отеля явно экономили место: все узкое, тесное. На Маленькой площади попытались разместить максимальное количество номеров. От этого очень тесно. Теперь об уборке: уборка в этом отеле оставляет желать лучшего. Лично видел, что полы мыли нашими полотенцами из душа. Я понимаю, что их после этого стирают, но мне неприятно вытираться полотенцем, которым мыли пол, хоть и стиранным. Балкон (в том номере где он был) не убирали вообще. Пустые бутылки из под воды не выносили 5 дней. Также была ситуация, когда 3-летнюю дочь наших друзей стошнило в ресторане (не по вине ресторана! ) и она вырвала. Девушка, которая делает уборку, отказалась убирать. Более того около получаса не могла принести ведро и тряпку, чтобы мы это сделали сами. Хочу отметить, что в номерах нет стаканчика для зубных щёток. Их не могут принести даже по просьбе. Также невозможно пользоваться фенами в номерах — очень маломощные. Мелочь, но все же. Теперь о питании: завтраки не слишком разнообразны, но есть можно. Да был ещё один момент, который на мой взгляд не совсем корректен: одним утром в ресторане завтракала семья: сама и двое детей. Видимо они имеют какое-то отношение к отелю, потому что им подали еду, которой не было для других туристов. На мой взгляд это неправильно. Ведь сложно, объяснить 4-летнему ребёнку почему другие дети могут пить свежевыжатый сок и есть арбуз, а нам нельзя. В завершении хочу отметить дружелюбный персонал ресторана, а также девушка с рецепции, которая работает во второй половине дня. Эти люди действительно всегда старались максимально создать условия для приятного пребывания в отеле, но увы не все от них зависит. Справедливости ради, необходимо отметить, что нам в качестве компенсации за номер, вручили сертификат на 2 дня бесплатного проживания в отеле в бедующем году. Но это было сделано в последний день и только после нескольких вопросов с нашей стороны о компенсации. В качестве постскриптума, хочу обратиться к отелю, что конечно, бывают всякие ситуации. И вот важно уметь выходить из данных ситуаций достойно. Порой, достаточно иногда просто улыбнуться и извиниться. Это был честный отзыв о нашем пребывании в отеле. Он может быть предвзятым, но очень искренний. Уже вам решать: приезжать сюда или нет.
I have to write this review because of the negative experience of staying at this hotel. In the beginning, I must say that the key argument when choosing a hotel was precisely a large number of very good reviews. Alas, I really regretted it. I'll start with the location. Everywhere it says 8-10 minutes to Becici beach. In reality, we have about 800 meters of a road absolutely unsuitable for walking: practically along the entire length of the path it is just a motor road, without a pedestrian sidewalk. In addition, it is necessary to cross the four-lane highway through a pedestrian crossing that is not equipped with a traffic light. It should be noted that pedestrians are not respected in Montenegro, therefore it is necessary to cross the highway very carefully and it is not always easy. Now let's move on to living in the hotel: we have booked a 2-room suite — an apartment. Upon check-in, we were told that the lock was locked in our room, and due to the fact that it was Sunday (12 noon), it would be possible to fix it only on Monday. We were given another room with an area of 16 square meters. Most importantly, all this was said rudely, as if we still owe them. To my remark that we were not satisfied with this, I was told: either this or nothing. I had to agree. The room was so small for 3 people that we couldn't fit with our 2 suitcases. Day and night spent in this room resembled a quest. Also, there was no balcony or some kind of device for drying things, which, in my opinion, is unacceptable for a hotel by the sea. The drain in the shower is arranged in such a way that after one person took a shower, the water reached the bed in the room. Because of this, the shower door swelled at the bottom and did not close. The same problem was in the room of our friends. The next day we were transferred to the apartment we ordered. Of course, this room is more spacious than 16 square meters, but the feeling of spaciousness did not appear. In general, during the construction of the hotel, they obviously saved space: everything is narrow, cramped. They tried to accommodate the maximum number of rooms in the Small Square. This is very close. Now about the cleaning: the cleaning in this hotel leaves a lot to be desired. I personally saw that the floors were washed with our towels from the shower. I understand that they are washed after that, but it is unpleasant for me to dry myself with a towel that was used to wash the floor, albeit washed. The balcony (in the room where it was) was not cleaned at all. They could not stand empty bottles from under the water for 5 days. There was also a situation when the 3-year-old daughter of our friends vomited in a restaurant (not through the restaurant's fault! ) and she vomited. The girl who does the cleaning refused to clean. Moreover, for about half an hour I could not bring a bucket and a rag for us to do it ourselves. Note that there is no toothbrush cup in the rooms. They cannot be brought even upon request. It is also impossible to use the hair dryers in the rooms — they are very low-powered. A trifle, but still. Now about nutrition: breakfasts are not too varied, but you can eat. Yes, there was one more thing, which, in my opinion, is not entirely correct: one morning a family was having breakfast in a restaurant: herself and two children. Apparently they have something to do with the hotel, because they were served food that was not available for other tourists. In my opinion this is wrong. After all, it is difficult to explain to a 4-year-old child why other children can drink freshly squeezed juice and eat watermelon, but we cannot. In conclusion, I would like to note the friendly staff of the restaurant, as well as the lady from the reception who works in the afternoon. These people really always tried to create the conditions for a pleasant stay at the hotel, but alas, not everything depends on them. In fairness, it should be noted that as compensation for the room, we were handed a certificate for 2 days of free stay at the hotel in the next year. But this was done on the last day and only after a few questions from our side about compensation. As a postscript, I would like to address the hotel, that of course, there are all sorts of situations. And it is important to be able to get out of these situations with dignity. Sometimes, sometimes it is enough just to smile and apologize. This was an honest review of our stay at the hotel. He may be biased, but he is very sincere. It's up to you to decide whether to come here or not.
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I have to write this review because of the negative experience of staying at this hotel. In the beginning, I must say that the key argument when choosing a hotel was precisely a large number of very good reviews. Alas, I really regretted it. I'll start with the location. Everywhere it says 8-10 minutes to Becici beach. In reality, we have about 800 meters of a road absolutely unsuitable for walking: practically along the entire length of the path it is just a motor road, without a pedestrian sidewalk. In addition, it is necessary to cross the four-lane highway through a pedestrian crossing that is not equipped with a traffic light. It should be noted that pedestrians are not respected in Montenegro, therefore it is necessary to cross the highway very carefully and it is not always easy. Now let's move on to living in the hotel: we have booked a 2-room suite — an apartment. Upon check-in, we were told that the lock was locked in our room, and due to the fact that it was Sunday (12 noon), it would be possible to fix it only on Monday. We were given another room with an area of 16 square meters. Most importantly, all this was said rudely, as if we still owe them. To my remark that we were not satisfied with this, I was told: either this or nothing. I had to agree. The room was so small for 3 people that we couldn't fit with our 2 suitcases. Day and night spent in this room resembled a quest. Also, there was no balcony or some kind of device for drying things, which, in my opinion, is unacceptable for a hotel by the sea. The drain in the shower is arranged in such a way that after one person took a shower, the water reached the bed in the room. Because of this, the shower door swelled at the bottom and did not close. The same problem was in the room of our friends. The next day we were transferred to the apartment we ordered. Of course, this room is more spacious than 16 square meters, but the feeling of spaciousness did not appear. In general, during the construction of the hotel, they obviously saved space: everything is narrow, cramped. They tried to accommodate the maximum number of rooms in the Small Square. This is very close. Now about the cleaning: the cleaning in this hotel leaves a lot to be desired. I personally saw that the floors were washed with our towels from the shower. I understand that they are washed after that, but it is unpleasant for me to dry myself with a towel that was used to wash the floor, albeit washed. The balcony (in the room where it was) was not cleaned at all. They could not stand empty bottles from under the water for 5 days. There was also a situation when the 3-year-old daughter of our friends vomited in a restaurant (not through the restaurant's fault! ) and she vomited. The girl who does the cleaning refused to clean. Moreover, for about half an hour I could not bring a bucket and a rag for us to do it ourselves. Note that there is no toothbrush cup in the rooms. They cannot be brought even upon request. It is also impossible to use the hair dryers in the rooms — they are very low-powered. A trifle, but still. Now about nutrition: breakfasts are not too varied, but you can eat. Yes, there was one more thing, which, in my opinion, is not entirely correct: one morning a family was having breakfast in a restaurant: herself and two children. Apparently they have something to do with the hotel, because they were served food that was not available for other tourists. In my opinion this is wrong. After all, it is difficult to explain to a 4-year-old child why other children can drink freshly squeezed juice and eat watermelon, but we cannot. In conclusion, I would like to note the friendly staff of the restaurant, as well as the lady from the reception who works in the afternoon. These people really always tried to create the conditions for a pleasant stay at the hotel, but alas, not everything depends on them. In fairness, it should be noted that as compensation for the room, we were handed a certificate for 2 days of free stay at the hotel in the next year. But this was done on the last day and only after a few questions from our side about compensation. As a postscript, I would like to address the hotel, that of course, there are all sorts of situations. And it is important to be able to get out of these situations with dignity. Sometimes, sometimes it is enough just to smile and apologize. This was an honest review of our stay at the hotel. He may be biased, but he is very sincere. It's up to you to decide whether to come here or not.