До некоторых пор все шло хорошо. Видно, что персонал старается, чтобы было комфортно, уборка пляжа, номера, повара, обслуживание в ресторане и баре на достаточно высоком уровне. Номера, конечно, подуставшие, но жить можно, всё необходимое есть. Большая ошибка на мой взгляд была допущена со стороны специалистов, которые организовывали отправку на снорклинг. Начали требовать обязательно наличие ласт. Хоть мы и сказали, что ласты для нас не комфортны и мы не можем плавать с ластами. Даже после того, как мы сказали, что не будем заниматься снорклингом, раз уж правила такие строгие, а просто посмотрим с лодки на поверхность океана, нам все равно было отказано. Это очень сильно испортило впечатление об отдыхе у моей любимой жены. Стоило ли из-за ласт получать одну звезду на гугл картах? Я не знаю, но пришлось. Из-за испорченного настроение жены — 1 звезда. Если бы не это, вполне можно было получить от меня 4 звезды. Желаю быть более доброжелательными персоналу, который отвечает за снорклинг и водные экскурсии.
Translation:
Until a certain point, everything was going well. It’s clear that the staff is trying to make the stay comfortable — beach cleaning, room maintenance, the chefs, and the service in the restaurant and bar are all at a fairly high level.
The rooms are, of course, a bit worn out, but still livable — everything essential is provided.
However, in my opinion, a major mistake was made by the team responsible for organizing the snorkeling trip. They started insisting that flippers were mandatory. We explained that flippers are uncomfortable for us and that we are unable to swim with them. Even after we said that we wouldn't go snorkeling due to these strict rules and would just watch the ocean surface from the boat, we were still denied participation.
This seriously ruined the experience for my beloved wife. Was it worth getting a one-star review on Google Maps just because of the flippers? I don’t know, but we had to. Because of my wife's ruined mood — 1 star.
If it hadn’t been for this issue, I would have gladly given 4 stars. I hope the staff responsible for snorkeling and water excursions will become more friendly and understanding.
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Translation:
Until a certain point, everything was going well. It’s clear that the staff is trying to make the stay comfortable — beach cleaning, room maintenance, the chefs, and the service in the restaurant and bar are all at a fairly high level.
The rooms are, of course, a bit worn out, but still livable — everything essential is provided.
However, in my opinion, a major mistake was made by the team responsible for organizing the snorkeling trip. They started insisting that flippers were mandatory. We explained that flippers are uncomfortable for us and that we are unable to swim with them. Even after we said that we wouldn't go snorkeling due to these strict rules and would just watch the ocean surface from the boat, we were still denied participation.
This seriously ruined the experience for my beloved wife. Was it worth getting a one-star review on Google Maps just because of the flippers? I don’t know, but we had to. Because of my wife's ruined mood — 1 star.
If it hadn’t been for this issue, I would have gladly given 4 stars. I hope the staff responsible for snorkeling and water excursions will become more friendly and understanding.