Сейчас находимся в отделе. Первый день. Отель красивый. Но ужинать негде! Абсолютно! Общий ресторан — сегодня (28.02.2024) шведский стол итальянской кухни! Мы на Бали, какая итальянская кухня? Я и моя жена не едим много на ужин, зачем нам шведский стол? Плюс место шумное, столов свободных нет, два стола только у входа. Спустились в «ресторан» около бассейна, где можно заказать по одному блюду и выпить по бокалу вина. Кода мы пришли в ресторан, то нам сказали: «мест нет, нужно было делать резерв». Мы приехали днем в отель, какой резерв стола? Когда мы заселялись сегодня (28.02.2024) в отель, никто не сказал про резервы столов, но сказали, что поужинать вы можете в двух ресторанах нашего отеля. В результате, сейчас поужинать мы нигде не можем! Это отель пять звезд. На ресепшене нам ответили, у вас один вариант: «вы можете поужинать у себя в номере». Это сервис? Отель находится далеко от города, рядом нет других ресторанов и кафе. Вариантов поужинать больше нет. Хотели поужинать на воздухе и в результате ужин в номере, в котором потом пахнет едой. Спасибо за плохой сервис за высокую стоимость! Отель стоит дорого, за ужин в номере цена как в ресторане. Это отвратительно! Отдых испорчен!
Now we are in the department. First day. The hotel is beautiful. But there is nowhere to have dinner! Absolutely! General restaurant — today (02/28/2024) buffet of Italian cuisine! We are in Bali, what is Italian cuisine like? Me and my wife don't eat much for dinner, why do we need a buffet? Plus the place is noisy, there are no free tables, two tables are only at the entrance. We went down to the “restaurant” near the pool, where you can order one dish and drink a glass of wine. When we arrived at the restaurant, they told us: “there are no places, we had to make a reservation. ” We arrived at the hotel in the afternoon, what is the table reservation? When we checked into the hotel today (02/28/2024), no one said about table reservations, but they said that you can have dinner in two restaurants of our hotel. As a result, we can’t have dinner anywhere now! This is a five star hotel. At the reception they told us you have one option: “you can have dinner in your room. ” Is this a service? The hotel is located far from the city, there are no other restaurants or cafes nearby. There are no more options for dinner. We wanted to dine al fresco and ended up having dinner in the room, which then smelled like food. Thank you for the bad service for the high cost! The hotel is expensive, for dinner in the room the price is the same as in a restaurant. It's disgusting! Vacation ruined!
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Now we are in the department. First day. The hotel is beautiful. But there is nowhere to have dinner! Absolutely! General restaurant — today (02/28/2024) buffet of Italian cuisine! We are in Bali, what is Italian cuisine like? Me and my wife don't eat much for dinner, why do we need a buffet? Plus the place is noisy, there are no free tables, two tables are only at the entrance. We went down to the “restaurant” near the pool, where you can order one dish and drink a glass of wine. When we arrived at the restaurant, they told us: “there are no places, we had to make a reservation. ” We arrived at the hotel in the afternoon, what is the table reservation? When we checked into the hotel today (02/28/2024), no one said about table reservations, but they said that you can have dinner in two restaurants of our hotel. As a result, we can’t have dinner anywhere now! This is a five star hotel. At the reception they told us you have one option: “you can have dinner in your room. ” Is this a service? The hotel is located far from the city, there are no other restaurants or cafes nearby. There are no more options for dinner. We wanted to dine al fresco and ended up having dinner in the room, which then smelled like food. Thank you for the bad service for the high cost! The hotel is expensive, for dinner in the room the price is the same as in a restaurant. It's disgusting! Vacation ruined!